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Hire Terms & Conditions
Quirky Fonts Terms and Conditions
Unless otherwise stated, all goods supplied are on a hire basis only and title remains with Quirky Fonts, hereafter known as The Company.
The Client - Is the person named on the booking form. The Client takes full responsibility for the goods under the following terms and conditions.
The Hire Period - is for the maximum of three days, with goods available for collection or dispatch 1 day prior to the event. This can be extended at the Company’s discretion and with prior agreement for which a charge may be applied. (This will be noted clearly on your booking form).
All goods MUST be returned by the 3rd day of hire by The Client, unless using a courier service then please refer to paragraph 6, point 1.
The day after the 3rd day hire, will be the 4th day.
Upon the 4th day this will start a new hire period of three days for which the full hire value of original signed booking form will be charged.
On the 7th day after the original hire period, if the goods have not been returned the hire period will stop and it will be deemed that you wish to purchase the goods at full retail value. A charge will be taken from your credit/debit card - details of which will be held by the Company at the time of booking.
Securing a Booking/Payment: For orders of or under £100, the full balance is payable upon booking. For orders over £100 a 20% non-refundable deposit will be required to secure a booking.
Until the booking form and the Terms and Conditions Agreement (signed or virtually signed by the Client) and deposit is received back to the Company then no booking will be deemed to have been made.
The balance is payable ONE full calendar month before the event date. If a booking is cancelled more than three months in advance, then no more is payable but the deposit will not be refunded, if a booking is cancelled within three months then see the cancellation terms below, paragraph 5. The monies can be used against a future booking with The Company within 12 months, if the event is only postponed, subject to availability.
QUIRKY FONTS WILL NOT ATTEND, SUPPLY OR PROVIDE ANY GOODS OR SERVICES IF THE FULL BALANCE HAS NOT BEEN PAID. PAYMENT ON THE DAY OF THE EVENT IS NOT ACCEPTED.
Order Changes / Cancellation or Reduction of Hire Goods: Reductions in the quantities of hire goods within one month of the event date will not be refunded. Additions to hire goods quantities are subject to availability at the time of request only and not guaranteed. The Client will pay a non-refundable deposit as detailed in the package quotation at the time of the order. In the event of the client making a full cancellation, or cancellation of any individual items within the quote, the following charges will apply:
Cancellation 3 calendar months before the event date 30% of the last quotation
Cancellation between 14 and 28 days before the wedding date - 50% of the last quotation.
Cancellation less than 14 days before the wedding date - 100% of the last quotation
The Company will endeavour not to make any changes to your event plans without your prior consent. However, if we are forced to make changes due to unforeseen circumstances / lack of availability, we will discuss this with you immediately.
Courier Collections / Returns: All hire goods must be organised by The Client. Any courier company used by The Client must be guaranteed, insured and have a tracking number. Goods are to be booked on a next day courier service and notice given to The Company of the date of courier collection and return. See Paragraph 3 Hire Period for the available collection and return times.
Couriered returns from The Client must reach the Company by the 5th day of hire. In the event of delays in transit, proof of dispatch will be required in order to levy any charges for late return of goods. The Client understands that hired goods are sent by courier at their own risk, therefore any loss or damages to the hired goods caused in transit are charged at the full retail value. All items received back via an independent courier will be checked whilst in the presence of the courier driver. Any breakages will be noted as such at that time on the manifest and charged accordingly. All disputes and/or claims regarding loss or damage of hire goods in transit remain between the Client and the Courier Company used by the Client.
Liability of goods: The Client is solely responsible for the Hired Goods not the reception / event venue / hotel / florist or any other third party to whom The Client has entrusted the Hire Goods. The Client alone shall be responsible for ensuring the Hired Goods are kept in good order from the time of dispatch from The Company until back into the possession of the Company. Therefore, if the Client intends to leave Hired Goods anywhere other than in The Client’s possession before or after the event, an agreement of a good provision of storage must be made and organised directly with the hotel or third party by The Client and does so at their own risk.
If The Client intends to leave directly after the event finishes e.g. Honeymoon, The Client must organise the take down, re-packaging and return of all hired goods prior to the event, nominating a third party to act on their behalf. The contact names, addresses and telephone numbers of the nominated party should be made known to The Company so that the goods can be located after the event. The Client will still be fully responsible for the hired goods even when dealt with by a third party.
Wear & Tear: The Client understands that The Company’s items are in good working order but are not in “as new” condition. The Client and/or their nominated third party will be asked to sign the terms and conditions before leaving The Company’s property. Once the hired items have left The Company’s premises, The Company deems the hire period to have begun and the hire items satisfactory and fit for purpose. The Company will NOT entertain complaints made after the items have been returned.
Collections: Collections must be inspected at the Company’s premises; hired goods must be checked against the booking confirmation before taking receipt. The hire goods stated on the booking confirmation will be prepared, cleaned and checked by The Company, but it is the responsibility for the Client too keep the items on the order as any shortages, breakages or incorrect items cannot be clarified or rectified after the Client has left the premises with the goods. The Company will be liable after this time and no refunds will be given if the notification time is not adhered to.
Packaging: All goods are packaged accordingly for safe transportation. Therefore all goods must be re-packaged in THE ORIGINAL PACKAGING provided ready for collection / return. A charge will be made for non-return or damage of original packaging usually around £20-£30 per replacement package. This charge covers the cost of the replacement to The Company.
Non Returns / Damaged Goods: The Client will pay for any non-returns, damaged goods or breakages howsoever caused at FULL RETAIL VALUE. Details of the replacement retail value of Hired Goods will be given on request at the time of booking for the Client’s own information. The Company will take details of the Client’s credit or debit card to cover any costs incurred due to damage or non-returns. Hired goods will be checked upon return and a charge will be made from the given credit or debit card the same day for any non-returns or damages of hired goods found at that time.
Deliveries: Deliveries and collections by courier can only be made to a residential address provided by the Client. Deliveries will not be collected or sent directly from the venue as all goods require to be checked upon receipt. Deliveries must be inspected upon receipt. Any shortages, breakages or incorrect items must be notified to The Company within six hours (same day) of receipt. This enable The Company to put things right in good time. No claims for breakages, shortages, or incorrect items can be entertained beyond this time period. The Company will not be liable after this time and no refunds will be given if the notification period is not adhered to.
Liability of The Company: The Company shall not be responsible for injury or damage to persons or property howsoever sustained arising from any Hired Goods from The Company.
Insurance: The Company has advised the Client to take out personal wedding insurance and does not accept responsibility if the client chooses not to do this,
Sub-Contractor: The Company reserves the right to pass on the personal details of the Client to sub-contractors who are directly involved with the Clients event. These details may be kept on a database for future reference. The client agrees to comply with all the terms and conditions of The Company and its associated companies sub-contractors. Copies of these contracts are available upon request. If you do not wish for your personal data to be shared with The Company’s subcontractor(s), please do so prior to booking via email: quirkyfonts@gmail.com
Force Majeure: Whilst every effort will be made by the Company to complete any orders, they cannot be held liable for non-completion of orders due to matters beyond their control.
Force Majeure means an event beyond the control of the Authority and the Operator, which prevents a Party from complying with any of its obligations under this Contract, including but not limited to:
Act of God (such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves and floods);
War, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;
rebellion, revolution, insurrection, or military or usurped power, or civil war;
contamination by radio-activity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radio-active toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly;
riot, commotion, strikes, go slows, lock outs or disorder, unless solely restricted to employees of the Supplier or of their Subcontractors; or
acts or threat of terrorism.